Trip.com Group joins WTTC in launching Safe Travels protocol

Trip.com Group joins WTTC in launching Safe Travels protocol


SHANGHAI, Could 14, 2020 /PRNewswire/ — Main worldwide on-line journey providers supplier (OTA) Journey.com Group right this moment introduced its position in overseeing the implementation of an trade initiative led by the World Journey and Tourism Council (WTTC), set to lend impetus to the revival of the sector.

Jane Sun, WTTC Vice Chair and Trip.com Group CEO (pictured) speaks at WTTC event.
Jane Solar, WTTC Vice Chair and Journey.com Group CEO (pictured) speaks at WTTC occasion.

Following the impression of the COVID-19 pandemic on the journey trade, the “Secure Travels” protocol, introduced right this moment by the WTTC, goals to rebuild confidence amongst shoppers by bringing collectively trade leaders and companions to implement the perfect obtainable tips on well being and security. The requirements, based mostly on recommendation from the World Well being Organisation (WHO), US Facilities for Illness Management and Prevention (CDC) and different public well being authorities, will allow the trade to standardise practices throughout the board, and provides shoppers the mandatory assurance to journey safely and relaxed when it turns into sensible to take action.

“For us and our companions, the security of travellers is all the time our high precedence. At this defining second for the journey trade, we welcome this necessary initiative from WTTC, bringing collectively companions within the sector to present travellers the reassurance they want,” mentioned Jane Solar, CEO of Journey.com Group and Vice Chair of the WTTC. “Everytime you’re able to journey once more, we’ll be right here.”

Implementation of right this moment’s requirements is the most recent transfer in a collection of initiatives by the main OTA to ship assurance and security to customers, and assist to companions. All through the pandemic, the corporate led an trade initiative which supplied refunds and suppleness for affected vacationers by means of its Safeguard Cancellation Assure. Along with facilitating beneficiant cancellation provisions, Journey.com Group has allotted vital funds to supporting its companions in trade revival efforts, and developed numerous instruments to assist inform secure journey selections for purchasers, such because the COVID-19 Worldwide Traveler’s Information, which offers well timed updates on restrictions, outbreaks, cancellation insurance policies, and different related data to potential vacationers.

About Journey.com Group:

Journey.com Group is a number one one-stop journey service supplier comprising of Journey.com, Ctrip, Skyscanner, and Qunar. Throughout its platforms, Journey.com Group permits native companions and vacationers around the globe to make knowledgeable and cost-effective bookings for journey services and products, by means of the aggregation of complete travel-related data and assets, and a complicated transaction platform consisting of cellular apps, Web web sites and 24/7 customer support facilities. Based in 1999 and listed on NASDAQ in 2003, Journey.com Group has turn out to be one of many best-known journey manufacturers on the planet, with the mission of ‘making each journey the proper journey’.





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